Privacy Policy
Last Updated: 16 July 2026
Answer4me is committed to protecting your privacy and handling your personal information responsibly in accordance with UK GDPR and the Data Protection Act 2018.
We collect only the information necessary to provide and improve theAnswer4me service.
This may include:
- Name
- Business name
- Email address
- Telephone number
- Billing information
- Technical information
- Website information supplied during setup
- AI configuration information
- Call metadata
- Customer support communications
We use your information to:
- Deliver the Answer4me service
- Configure your AI receptionist
- Send notifications and summaries
- Process subscription payments
- Improve our services
- Meet our legal obligations
Answer4me uses trusted third-party providers including payment processors, cloud hosting providers, telephony providers and AI technology providers where necessary to deliver the service securely.
Personal information is never sold to third parties.
We retain personal information only for as long as necessary to provide our services and comply with legal obligations.
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
Privacy enquiries should be sent to:
If you remain unhappy, you have the right to complain to the Information Commissioner's Office.